Executive Car, Minibus and Coach Hire - Established 1975


 We are operating an 'exact-fare'  system on our service buses to minimise contact between drivers and passengers. Please ensure you have the correct change for your fare. See our timetables under the Services tab*

Terms and Conditions

1. Applications

These conditions apply whether a contract is made verbally or in writing. The hirer contracts the Company upon behalf of the hirer and as an agent for all passengers travelling on the vehicle. The hirer warrants that he/she has the full authority of all passengers to enter into this contract on their behalf and to accept these conditions of hire.

2. Quotations

a) Quotations are given on the basis of the most direct route and in the information given by the hirer. The route used will be at the discretion of the Company unless the hirer has requested a particular route, which will be specified in the confirmation letter or invoice.

b) All quotations are given subject to the company having available a vehicle suiting the hirers requirements at the time of acceptance of this quotation.

c)Quotations are valid for 14 days from issue.

3. Use of Vehicle

Unless confirmed in writing by the Company, the vehicle should not be assumed to remain at any point between the outward and return journey nor to remain available to the hirers incidental use when parked at such points.

4. Route and Time Variation

a) Should the vehicle be detained by the hirer or taken on a longer journey than that contracted for, the Company reserves the right to make an additional charge.

b) The vehicle will depart at times agreed with the hirer and the Company will not be liable for any loss or injury sustained by any passengers who fails to join a vehicle at the appointed time.

5. Driver's Hours and Rest Period Regulations

The hours agreed with the Operator for the operation of any hire must be strictly observed (other than in the case of serious emergency or diversion) so that regulations governing drivers hours and rest periods can be complied with. The Operator reserves the right to curtail or otherwise alter any hire which does not comply with the relevant regulations. Neither the hirer nor any passenger shall delay the departure of a vehicle or otherwise interrupt the journey so putting the driver at risk of breaching the regulations relating to driver's hours or work and duty. The hirer will indemnify the Company against any extra expenses or charges which the Company may incur including, but not limited, to the cost of providing a replacement driver.

6. Conveyance of Animals

On a private hire, no animal (other than guide dogs and notified to the Company in advance) may be carried on any vehicle without prior agreement from the Company.

7. Confirmation

Written confirmation by the Company is the only basis for the acceptance of a hiring or for a subsequent alteration to it's terms.

8. Payment

A deposit of £50 (non refundable) must be paid by the time stated and payment in full must be made before the start of the hire unless the company has agreed in writing to a variation in this condition.

9. Cancellation by Hirer

Should the hirer wish to cancel any arrangement, the following scale of charges shall apply in relation to the total hire charge. Cancellation due to inclement weather conditions will also be charged as follows:

Cancelled before date of hire - as negotiated with the Company

Day of Hire/Arrival of Coach - 50% of hire

10. Cancellation by the Company

In the event of any emergency, riot, fire, civil commotion, strike, lock out, stoppage or restraint of labour or on the happening of any event which the Company has no control (including adverse weather and road conditions) or in the event of the hirer taking any action to vary agreed conditions unilaterally, the Company may, by returning all money paid and without further or other liability, cancel the contract. The Company reserves the right to cancel any booking given 14 days notice.

11. Vehicle to be provided

a) The company reserves the right to provide a larger vehicle than specified at no additional charge unless any extra seats are used.

b) The Company reserves the right to substitute other vehicles (including those of other operators) or ancillary facilities for all or part of the hiring subject to such substitutions being of at least equivalent quality.

c) Equipment in coaches (including radios, audio and video cassette players, microphone and public address systems, beverage facilities and toilet facilities) is provided at the discretion of the Company unless the quotation specifies that any such facilities will be available. Whilst every endeavour will be made to comply with the hirers subsequent requests, the Company cannot  guarantee to meet any such request.

11. Breakdown and Delays

The Company gives it's advice on journey times in good faith, however, in the event of a breakdown or traffic congestion, beyond the reasonable control of the Company, journeys may take longer than predicted and in those circumstances the Company will not be liable for any loss or inconvenience suffered by the hirer as a result.

13. Conduct of Passenger

a) The driver is responsible for the safety of the vehicle. Any passenger whose conduct is in breach of statutory regulations may be removed from the vehicle or prevented from boarding on the drivers authority. The hirer will be responsible for the conduct of passengers and for any damage caused to the vehicle by passengers during the hire and also for any damage at any location visited by the party. The Public Service Vehicle (Conduct of Drivers Inspectors Conductors and Passenger) Regulations 1990 apply. The Company is not responsible or liable for lost property, luggage or personal effects. These are carried on our vehicles at the owners risk.

b) Where appropriate, hirers should acquaint themselves with the Sporting Events (Control of Alcohol) Act 1995 and Criminal Justice (Scotland) Act in addition to the current conditions of entry to race courses as laid down by the Race Course Association Ltd. A declaration will be required to be filled in and signed before date of hire.

c) Seatbelts are fitted to the coaches, it is not law to wear these but we do advise use of the seatbelts as long as passengers are seated properly and the seatbelts are fastened correctly.

d) On disembarking from the coach please wait for the coach to draw away so that you have clear vision before attempting to cross the road.

14. Complaints

Any complaints in respect to the Company services should be made in writing to the Company's office withing 14 days.

15. Refreshments, Alcoholic Drinks and Smoking

Othen than on vehicle fitted expressly for that purpose, food and drink (including alcoholic beverages) may not be consumed on the vehicle. No smoking is permitted on our vehicles.

Please note: We do all in our power to have the coaches at the place and time stated on the day of engagement, but we cannot guarantee or accept liability for non-appearance of coaches through unforseen circumstances such as strikes, mechanical breakdown, fires etc. All parties are requested to note the above conditions as we only contract in accordance with these same terms.